Indulge your wanderlust through expert travel planning. Our passion for creating journeys filled with rich stories and indelible memories will transform the way you travel.
Fabulous Florida – Tracey
We just returned from Florida last night. We’ve been so excited about this trip and The Biltmore was fabulous! We absolutely loved it and are so thankful for all you do for us!
Bermudian Memories – Peter
Thank you for all your help arranging our trip to Bermuda. We could not have done it without YOU! What a special spot. We had a fantastic time and will always have great memories of our time there. We will be back!
35 Years with Polly! – Tricia
I have worked with Polly for over 35 years. Whether day, night or holiday, Polly is there to assist with all my business and personal travel. Her impeccable knowledge of all places is unsurpassed, her meticulous attention to detail in anticipating every need flawlessly is a gift. The personal interest she took in getting to…
You Cannot Do Better Than Ken Heit – Nancy
There are hundreds upon hundreds of travel agents, consultants, and experienced travel professionals, but none can come close to the standards set by Ken Heit and his team. Ken has been our exclusive travel advisor for several years and if you want to know why it's important to use a professional vs doing things yourself,…
I Can’t Do My Job Without Her! – Denise
Gina always goes above and beyond the call of duty – responses are beyond timely and she always keeps me apprised of any schedule changes in advance. Her in-depth knowledge and access is unmatched and her professionalism and ethics are second to none. FROSCH has and always will be my travel service of choice. I’ve…
Mike & Carol – Life-Changing Adventures
Since 2003, we have had many life-changing travel adventures thanks to Ellen. From the tobacco fields of Cuba to the majestic wonder of Antarctica, we have enjoyed safe travels because of her professional demeanor and vast knowledge of the world. Over the years, Ellen has become our dear & fun-loving friend. She has always been…
Wonderful, Perfect, Amazing, Joyous – Nancy
The most wonderful part of our trip was how every one of our family of 10 loved it so entirely. To see our wide-ranging family take so much pleasure in Grand Velas (and each other!) exceeded any and all expectations I had! Everything was more than perfect. My daughters-in-law went horseback riding in the mountains,…
She Takes Responsibility for My Well-Being – Madeleine
There are certain attributes which define a great travel agent: honest, accessible ,knowledgeable, organized, and responsible. Judith Wolf is all this and more. I have known Judith for more than two years. My interactions with her have included managing trips already scheduled and planning new ones. Her accessibility is akin to that of a concierge.…
Surpasses All Expectations – Gary & Pat
Marge continues to amaze us with her expertise and background. She is very friendly, down-to-earth, caring, honest, and professional – not to mention an expert in our destination, Italy. Our ten day trip included stays in Lake Como with several boat rides to various villages (Bellagio, Varenna, Tremezzi), as well as the Villa del Balbianello…
Erin & Heidi – Continually Surprised & Inspired
It would be impossible for us to adequately express the impact Jean has had on our travel—and by extension, our lives—over the past seven years we have worked with her. The travel experiences Jean has crafted for us always feel exquisitely tailored to our interests and needs, and always exceed our expectation in terms of…
Rebooking Asia (Take 4!)
The last two years have shown Kimberly's ability to react to any crisis with style, grace, knowledge, and good humor. Kim has booked and re-booked a cruise for me four times! A Princess cruise from Sydney to Tokyo; a Regent cruise from Tokyo to Singapore; a Silversea cruise from Singapore to Tokyo; and finally (I…
Santorini Splendor – Gay & Stephanie
Marge completely outdid herself with our accommodations in Santorini. Mystique was absolutely glorious and divine. Her hard efforts made for a flawless and spectacular adventure and are greatly appreciated!
Crystal & Jameson's Long Awaited Peruvian Adventure
I can’t say enough about what a fantastic trip to Peru my husband and I experienced thanks to Susan Reder, who arranged our hike through the Andes and visit to Machu Picchu. Susan monitored all COVID-related changes, and communicated our options clearly, expertly, and with a friendly optimism. We never stressed or worried, even when…
A Tremendous Help – Linda
Ken has been my travel agent since 2013. Over the years, he has provided excellent service and has saved me money with his associations in the travel industry. Whenever there is an issue, he is able to easily take care of it. His knowledge of international travel and the cruise market have been a tremendous…
Alaska Cruising with Lindblad
Kim was fantastic in working with us on re-booking an Alaska cruise, flights, and hotel for 10 people. She did an amazing job in dealing with the cruise line in managing the details and coordinating the trip after it was re-scheduled due to the COVID pandemic. The trip turned out great! The weather, scenery, and…
Stunning Itineraries; Amazing Benefits – Tim & Diane
We wanted to take a few moments to bring into focus just why we value Polly’s exceptional service and profound care of our travel needs. In addition to the stunning itineraries she creates, and the amazing array of benefits each adventure offers, we are always so comfortable because of her never ending ability to solve…
Constant Contact and Care – Ray & Melanie
Marge has been my friend and travel agent for close to 40 years. She is always there to help me and my family in any way she can, both personally and with our travel plans. I once called her in the middle of the night from Barcelona asking her to get me and my husband…
Tami is Our Go-To
We have traveled much during the past 20 years and have used multiple resources. Recently, we were introduced to Tami Rona who has handled our last few travel packages, and we are pleased to say how happy we are with her service. She is responsive and a great communicator; she asks questions we had not…
The Rye Family – Informative, Professional & Personal
Jean was informative and professional while maintaining a person touch throughout both the planning process and during our travels. From invaluable personal touches to booking a transit hotel for a long layover, Jean was always there to listen, watch, and take care of us.
If you haven’t worked with Denise, you are missing out!
Working with Denise Schaefer for our travels has been nothing short of spectacular! She first came into our travel lives coordinating our wedding itinerary to Taormina, Italy back in 2006. We encountered a travel delay which would cause us to possibly miss our big day! Denise effortlessly handled the situation, calming a very nervous couple…
Lance – “10 out of 10” Hawaiian Adventure
I wanted to let you know that my time in Hawaii was “10/10” amazing! This having been my first time visiting Hawaii; I realize how overwhelming this trip would have been to organize on my own. Instead, thanks to you, the whole trip has gone so smoothly and all of the accommodations have been absolutely…
We use Felicia. No matter what. – Clarence & Carrie
We have trusted Felicia to take care of our travel needs for five years. We can book through internet sites, but they will not be aware of travel issues or restrictions. Felicia takes all the stress and worry out of traveling, giving you the perfect vacation. She is in tune with her clients and so…
Extraordinary Complex Itineraries Made Easy
My husband and I could not be more grateful to Denise for her expertise in all things travel. Denise has been our “go to” travel advisor for the last three decades! Denise puts together itineraries that, for us, would be impossible, and does so with absolute precision to ensure that we can relax and truly…
All of our fondest memories start with Gina!!! – Robbin
Gina always designs marvelous vacations given the high level criteria we look for. Whether it is a short beach vacation to Mexico or a two-week adventure to Morocco or Japan, Gina always delivers a divine experience for me and my family. Her attention to detail is flawless, and she always crafts the most interesting itineraries,…
Knowledgeable, Responsive, Thorough & Reliable – Nathan
We have used Ken Heit for many years. He is knowledgeable, responsive, thorough and reliable. His wealth of experience leads to a very professional interaction and excellent service. In addition, he was immensely helpful even when we had to cancel a trip due to health reasons.
A+ for DC – Jim & Cary
We had an absolutely wonderful time in DC! Everything was great, but I want to especially mention our cycling guide, who was just fantastic. That tour was so much fun. We kicked off the day in Georgetown at The Graham rooftop bar. Such a wonderful suggestion of yours. The tour of Mount Vernon was great.…
Southern Africa Dream Come True
It had always been a dream of mine to visit South Africa and experience the beautiful landscape and the adventures of a big game safari. The itinerary that Patti put together for my husband and I checked every box. The first half of our trip we got to explore Cape Town and all it has…
Planning the Perfect Proposal – Alex
Liz Manning recently helped me plan a special trip to France as I was planning a marriage proposal. I had booked a room at the Shangri La in Paris, but she rebooked our Eiffel Tower view room and was able to get a 3rd night free, saving over me 1400 euros. She also helped arranged…
Alluring Azores – Jill & Ted
Thank you for being so patient with us both before our departure and during our trip! It was very comforting to know that we had someone to contact for assistance. More importantly, I want to say thank you for recommending the Azores. Lisbon and the area around it were beautiful and we had a great…
Looking Forward to Another Trip with You – D&T
We wanted to thank you for the wonderful services you arranged for us! We had a great time and the drivers and guides that were selected for us were incredible. Very much looking forward to planning another trip with you!
Invaluable Expertise & Knowledge – Susan
Having rarely used a travel agent, I was surprised how beneficial it was to have an agent like Felicia. From the very first notion of a destination to setting the dates, booking the trip and embarking on my adventure, Felicia was immensely knowledgeable and helpful. The best part was receiving detailed itineraries with photos prior…
Professional, Helpful, Attentive
We have known Tami for over 30 years. She has helped with our travel plans for our 25th, 30th, 40th & 50th anniversaries, which involved from 4 to 10 people from 3 different states. She has always been professional, helpful, and attentive, doing whatever was needed to insure the best experience. We consider her like…
Wonderful New England! – R&D
We had a wonderful time in New England! The Avis Preferred membership you were able to get us was such a time-saver. It only took 20 minutes to get our car! The hotel accommodations and the amount of time at each location was perfect. Birthday wishes from the hotel staff were really special and Rob…
A Reliable Recommendation – Sylvan
Ken Heit has been my travel advisor for over 20 years. We have booked many cruises with him. He is very reliable and efficient and often comes up with very good deals which result in us having a great vacation. I have recommended him to at least 12 families who now use him often as…
30 Years of Fabulous Surprises – JoBeth
For almost thirty years, Gina has given us fabulous suggestions on destinations we have enjoyed. She always gets us the best accommodations, waves her magic wand at any sort of flight issue, and continues to surprise us with unexpected gifts that always bring a smile. When you work with Gina, it’s obvious that she loves…
Epitome of a Travel Expert
I am only home for a few hours now, and I can tell you I am still flying high! What a phenomenal trip and overall “EXPERIENCE“ our trip was. You certainly are the epitome of a travel expert! You absolutely crafted an itinerary that created memories of a lifetime. You listened to everything we said…
Pam - Heavenly Hawaii
Paula went above and beyond for my mom and I. Hawaii was a memorable trip that neither of us will forget. I appreciate ALL your phone calls and emails on my behalf. I will 1,000,000% work with you again and have already told many others about you and FROSCH!
Christina to the Rescue – Julia
I just wanted to take a moment to rave about Christina Turrini. As I currently relax here in Tuscany, she has literally saved the day. Christina meticulously planned a four-part trip for me, the main leg being a Tuscan villa rental for my family to share. While traveling from across the globe, my mother lost…
Unbelievable Yellowstone – Alan
Liz put together an unbelievable Yellowstone adventure. We truly enjoyed the accommodations at Spring Creek Ranch. The privately guided tour of Teton National Park was very educational and made for great wildlife photos. I was able to document the whole trip not only with pictures, but digital video as well. We traveled with my mother-in-law,…
The Recipe for Delicious Travel – Barry
We have had numerous traveling experiences designed by Susan Reder. Design is the key for us. Anyone can book a trip, but it’s the “sauce in the pasta” that counts. Susan’s attention to detail leaves us with complete confidence at every turn. We all know that things can happen beyond our control while traveling but…
Larry's African Trip of a Lifetime
We wanted to let you know how much of our trip was made so VERY SPECIAL because of YOUR planning. From tents in Nxegba, to a brand new Selinda, to the Saxon Hotel (the best hotel I’ve ever stayed in), to a 3,000 square foot suite at the Royal Malewane. Thank you so very much…
Sarah's Birthday Weekend in the Hamptons
I just wanted to say how much I appreciated the level of detail you spent on making my birthday weekend a meaningful one. I had a wonderful time, and know it was in large part because of your collective efforts.
Expertise in Spades – Karen
It is a gift to work with an expert in their field and Christina is that in spades! She listened carefully to the experience we wanted to have and made sure that the islands we would visit, the resorts we would stay in, and the excursions all came together to deliver truly wonderful memories. And…
Hawaiian Upgrades & Surprises
The Royal Hawaiian in Honolulu was wonderful. Thanks to Kim’s connections we enjoyed a host of special amenities, and some surprises were waiting for us upon arrival! The best was being upgraded to a corner room that had a superior view of Waikiki Beach and Diamond Head. We also had complimentary nightly cocktails (Mai Tais!)…
Look No Further. Give Denise a Call!
Denise has been our travel advisor for both business and personal itineraries since 1999. Her extensive travel and FROSCH’s vast offerings provide a foundation for local knowledge and contacts that provide a seamless experience no matter your destination. Additionally, she is always available to help when things go awry such as cancelled flights, last minute…
Changed my Mind About Using a Travel Advisor!
Leslie is a great travel advisor, always sharing some unique perspectives with great recommendations and personal insight. She booked us to some areas of South Africa tucked away from the usual tourist spots, as well as to some of her personal favorites. Leslie clearly has a great passion and knowledge for all things travel and…
Douro & Rhine Trip of a Lifetime
Throughout the pandemic, Kim has been "on it" every step of the way, rescheduling, cancelling or substituting something else for us as the travel landscape continued to evolve. Through it all, Kim kept track of schedule changes, credits for cancelled trips, and upcoming opportunities. With luck, we will be departing at the beginning of May…
In Liz We Trust – Herb & Beth
Liz has handled travel arrangements for us and several of our friends for over a decade. She is the ultimate professional and an excellent manager of the smallest details, which can mean the difference between a great vacation and wishing you had just stayed home. Traveling now has never been more challenging and I strongly…
Always Unique & Well Planned
Leslie is an absolute pleasure to work with. She continually goes above and beyond our expectations when planning our trips. She is a master at ensuring our travel experiences are unique and well-planned!
Beautiful Organization & Outstanding Support – The James Family
We want to thank you for doing an outstanding job helping us get sorted thru our travel issues to Japan. We cannot thank you enough! The whole trip was beautifully organized and your attention and diligence in the face of the challenges of the typhoon were most appreciated. Our trip home went without a hitch…